OUR SERVICES
Whether you own/lease our unit or renting it on set, we are here 24/7/365 to take away any worry or stress, educate your technicians, customize controls for camera operators, assist ACs, DPs, you name it.
Filmmakers should just focus on creating their next masterpiece.
INITIAL SETUP
Knowing proper procedures of operating professional equipment is paramount to stress-free enjoyment of its powers and benefits. And learning all the ins and outs from our engineers in person is the way to go.
We travel to client’s location to show the handling steps, customization, troubleshooting and fine tuning, as well as assist in integrating our equipment into your workflow.
CAMERA CAR PREPARATION
Camera car carrying a crane /arm with a stabilized head became common in the industry. Whether it’s a BU Crane + BU Head or some other combination, we provide a consulting service assisting clients prepare their camera vehicle.
FULL WARRANTY
We design, engineer and build BU equipment to work like clockwork for decades to come. Reliability and durability is what we pride ourselves on. As it happens sometimes in the real world, and something is not as expected, we remedy the situation, covering all parts and labor as fast as possible during one year full warranty service. After which service coverage can optionally be expanded.
CUSTOM BUILDS
Besides offering standard built (off the shelf) units we offer and encourage our clients to submit their individual requests for modifications, customizations prior to final build. As it is never going to be possible to satisfy everyone’s needs and desires all at once.
LIFETIME SUPPORT
Throughout ownership or leasing of BU equipment, we endeavour to make all spares and necessary replacement and upgrade parts available to our clients before the need arises and on-demand. This includes lifetime firmware updates and recalibration by BU technicians.
We also closely work with all our clients when they want to implement some customizations and modifications or request special features or upgrades.
TRAINING & CERTIFICATION
Technical experts should be handling equipment such as ours. Internal expert of client’s choice is invited to go through full steps of training and emergency servicing of BU equipment, receiving manufacturer certification at the end.
KNOWLEDGE IS POWER